Contact Us

 Although primarily operating online, you’ll find our head office in the beautiful Blue Mountains and a small storefront named 'Incantations' in iconic Katoomba.
 Customer Care is based just a hop, skip and a jump away in picturesque Wentworth Falls as is our warehouse, where we make sure you are well taken care of and your products and orders are checked, packed with love and sent off to be enjoyed.
 

We can be reached at any time at customercare@elkai.com.au for any inquiries regarding orders, delivery, returns or special requests!

Alternatively visit us in store at:

Incantations- 38 Katoomba St, Katoomba, NSW, 2780